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Questions about the server


How detailed are the logs?

The log files are very detailed. They show all user activities, when logged in, from where, from what kind of system, what role was selected, what services were activated and when, etc. It is also possible to get extended information about several application protocols such as for FTP and NetBIOS about what files were transferred, even including all data if desired.



Can the AppGate server control not just access to a web server but even to individual web pages?

Yes. It is possible to specify that one category of users should have access to, for example, www.company.com/sales and another category to www.company.com/support. This functionality relieves web servers from having to do user authorization and can save both work and equipment.



What is the Secure Local Print functionality?

The AppGate server can offer a virtual printer to all application servers. All printouts are stored on the AppGate server and when a user who owns a printout logs in, it can be automatically downloaded to the user’s workstation and sent to a local printer without user interaction. There is a product sheet available that describes the secure local print module.



Can multiple authentication mechanisms be in use at the same time?

Yes, the AppGate server keeps a list that tells where to search for user accounts. It searches all servers until the user account is found. A typical list can be: internal database; an external LDAP server; an RSA Authentication Manager (formerly named ACE server, used for SecurID authentication); and finally an Active Directory server.
Users may also be given the choice to use one or more authentication methods, and the available services may then depend on what method is being used.



Can LDAP or AD server group membership information be used to control what AppGate users should have access to?

Yes, it is easy to specify how groups found in AD or LDAP should be mapped into AppGate user roles. This is very convenient in situations where user administration and rights management should be separated from the details about what services each category of users should have access to. The AppGate database then tells how each category of users should be mapped into various services.