Case Study

North American Government Agency Secures Access with AppGate SDP

A North American government agency was tasked to consolidate, streamline and improve IT access across government departments.


The Government system has between 1,500-2,000 remote users at any given time, and 20,000 users overall. The solution in use couldn’t provide the level of security and agility that was needed. The central services team found that once users accessed a server, that user was able to authenticate themselves and go anywhere within the existing systems and servers, opening it up to potential data breaches. The agency needed an alternative solution that allowed them to centrally control all user access privileges.


With AppGate SDP, the client had a Software- Defined Perimeter solution that dynamically creates one-to-one network connections between the user and the resources they access. Everything else is invisible including the system itself.

“With more than 20,000 users, this government agency needed to ensure secure access to its shared services. It required a solution to control and simplify remote, third- party and privileged user access.”

With AppGate SDP, the agency gained access control for its entire population of remote users. Initially this was for a few thousand users, but because the benefits were so vast, use was increased to all 20,000 users. Users are now able to securely access government resources from external locations. Policies control whether multi-factor authentication is required based on a user’s role, location and other attributes. The agency is able to grant role-based access enabling users to work interdepartmentally, increasing the productivity through the user community.

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