Product and Service Terms and Conditions

Documents on this page include terms and conditions that may be applicable to the cybersecurity products and services being provided to you by Appgate. Documents on this page are for use by Appgate‘s current and prospective clients only.

The table immediately below describes how the components of the various terms and conditions will work together.

GOVERNS EFFECTIVE DATE CUSTOMER APPGATE
MASTER AGREEMENT All Products and Services purchased by Customer and its Affiliates from time to time.

There is only one Master Agreement per Customer.
Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. Cyxtera Cybersecurity, Inc. d/b/a AppGate
SCHEDULE OR SERVICE SCHEDULE The specific Products and Services purchased by Customer and its Affiliates from time to time and covered by such Schedule or Service Schedule.

There is only one Schedule or Service Schedule per Customer for each Product or Service category purchased (e.g., licensed software, SaaS service, etc.).

Customer may have multiple Schedules or Service Schedules, each covering a different Product and Service category.
Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. Cyxtera Cybersecurity, Inc. d/b/a AppGate
SERVICE ORDER, STATEMENT OF WORK OR ORDER FORM The specific Products and Services purchased by Customer under such Service Order, Statement of Work or Order Form. Unless otherwise set forth in such Service Order, Statement of Work or Order Form, date of last execution of such Service Order, Statement of Work or Order Form. The “Customer” entity that is party to such Service Order, Statement of Work or Order Form. The “AppGate” entity that is party to such Service Order, Statement of Work or Order Form.


The table immediately below describes which of the terms and conditions on this page are applicable to the cybersecurity products and services being provided to you by Appgate.

PRODUCT / SERVICE TERMS AND CONDITIONS
SDP (Non-Hosted) Appgate Master Agreement

Appgate Software Schedule


Appgate Support Terms
SDP / SDP-as-a-Service (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Appgate Support Terms

Appgate Service Level Agreement

Baseline Accessibility Audits

Appgate Master Agreement

Appgate Software Schedule

Canvas (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Compliance Sheriff (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Compliance Sheriff / Compliance Deputy Support Terms
Compliance Sheriff (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Compliance Sheriff / Compliance Deputy Support Terms

Compliance Deputy (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Compliance Sheriff / Compliance Deputy Support Terms

Compliance Deputy (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Compliance Sheriff / Compliance Deputy Support Terms

Cybersecurity Professional Services
(Excluding (a) Implementation/Configuration
Professional Services for Licensed Software,
Hosted Services and SaaS Services and
(b) Baseline Accessibility Audits)

Appgate Master Agreement


Appgate Cybersecurity Professional Services Service Schedule

Detect Safe Browsing – Mobile SDK (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Total Fraud Protection Support Terms
Detect Safe Browsing – Client (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Total Fraud Protection Support Terms

Detect Safe Browsing – Clientless (SaaS)

Appgate Master Agreement

Appgate Software-as-a-Service (SaaS) Schedule

Total Fraud Protection Support Terms

DetectID (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Total Fraud Protection Support Terms

DetectID (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Total Fraud Protection Support Terms

DetectTA (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Total Fraud Protection Support Terms

DetectTA (Hosted)

Appgate Master Agreement

Appgate Software Schedule

Appgate Hosted Service Addendum

Total Fraud Protection Support Terms

Detect Monitoring Service (SaaS)

Appgate Master Agreement

Appgate Software-as-a-Service (SaaS) Schedule

Total Fraud Protection Support Terms

DMARC Compass (SaaS)

Appgate Master Agreement

Appgate Software-as-a-Service (SaaS) Schedule

Total Fraud Protection Support Terms

Innuendo (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule

Silica (Non-Hosted)

Appgate Master Agreement

Appgate Software Schedule