Product and Service Terms and Conditions
Documents on this page include terms and conditions that may be applicable to the cybersecurity products and services being provided to you by Appgate. Documents on this page are for use by Appgate‘s current and prospective clients only.
The table immediately below describes how the components of the various terms and conditions will work together.
| GOVERNS | EFFECTIVE DATE | CUSTOMER | APPGATE | |
| MASTER AGREEMENT | All Products and Services purchased by Customer and its Affiliates from time to time. There is only one Master Agreement per Customer. | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service. | Appgate Cybersecurity, Inc. |
| SCHEDULE OR SERVICE SCHEDULE | The specific Products and Services purchased by Customer and its Affiliates from time to time and covered by such Schedule or Service Schedule. There is only one Schedule or Service Schedule per Customer for each Product or Service category purchased (e.g., licensed software, SaaS service, etc.). Customer may have multiple Schedules or Service Schedules, each covering a different Product and Service category. | Effective Date of the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | The “Customer” entity that is party to the first Service Order, Statement of Work or Order Form for the purchase of any Product or Service covered by such Schedule or Service Schedule. | Appgate Cybersecurity, Inc. |
| SERVICE ORDER, STATEMENT OF WORK OR ORDER FORM | The specific Products and Services purchased by Customer under such Service Order, Statement of Work or Order Form. | Unless otherwise set forth in such Service Order, Statement of Work or Order Form, date of last execution of such Service Order, Statement of Work or Order Form. | The “Customer” entity that is party to such Service Order, Statement of Work or Order Form. | The “Appgate” entity that is party to such Service Order, Statement of Work or Order Form. |
The table immediately below describes which of the terms and conditions on this page are applicable to the cybersecurity products and services being provided to you by Appgate.
| PRODUCT / SERVICE | TERMS AND CONDITIONS |
|---|---|
| SDP (Non-Hosted) | |
| SDP / SDP-as-a-Service (Hosted) | Appgate Master Agreement |
| Canvas (Non-Hosted) | Appgate Master Agreement Appgate Software Schedule |
| Cybersecurity Professional Services (Excluding Implementation/Configuration Professional Services for Licensed Software, Hosted Services and SaaS Services) |
|
| Detect Safe Browsing – Mobile SDK (Hosted) | |
| Detect Safe Browsing – Client (Hosted) | |
| Detect Safe Browsing – Clientless (SaaS) | |
| DetectID (Non-Hosted) | |
| DetectID (Hosted) | |
| DetectTA (Non-Hosted) | |
| DetectTA (Hosted) | |
| Detect Monitoring Service (SaaS) | |
| DMARC Compass (SaaS) | |
| Innuendo (Non-Hosted) | Appgate Master Agreement Appgate Software Schedule |
| Silica (Non-Hosted) | Appgate Master Agreement Appgate Software Schedule |
| Web-Based Behavioral Biometrics (SaaS) | |
| Rapid Analysis/Deep Analysis (SaaS) | Appgate Master Agreement Appgate Software-as-a-Service (SaaS) Schedule |