Appgate Cookie Policy

Last Updated: September 17, 2021

1. What Are Cookies and Why Does Appgate Use Them?


Cookies are small text files that help your web browser navigate through a particular website and that are stored on your device when you visit a website. Cyxtera Cybersecurity, Inc. d/b/a AppGate uses cookies and similar technologies to facilitate your use of all of the websites maintained by us that display a link to this AppGate Cookie Policy in order to customize your browsing experience, to track your movements within our Websites, and to analyze usage trends and patterns. Our Websites use “first party cookies” (i.e., cookies served by us) and/or “third party cookies” (i.e., cookies served by third-parties that we work with). Please note that the processing of any information collected from you in connection with cookies used by our Websites is governed by our Privacy Policy.

2. Types of Cookies Used by Appgate.


The types of cookies which may be used by Appgate from time to time are detailed below:

  • Strictly Necessary Cookies. These cookies are necessary for our Websites to function and enable some of the features within the Website that may be beneficial to you (for example, language preferences). You can set your browser to block or alert you about these cookies, but if you do so, some parts of our Websites will not work. The cookies include the following:
Cookie Name Description/Purpose First or Third Party Duration of Cookie Website

Optanon Consent

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

First party

1 year

appgate.com; testdrive.appgate-sdp.com;
infiltratecon.com

OptanonAlertBoxClosed

This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.

First party

1 year

appgate.com; testdrive.appgate-sdp.com;
infiltratecon.com

eupubconsent

This cookie is used by the IAB Europe Transparency & Consent Framework to store the user's consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user's consent.

First party

Session

appgate.com; testdrive.appgate-sdp.com;
infiltratecon.com

CRAFT_CSRF_TOKEN

This cookie is used by Cloudflare to identify trusted web traffic.

First party

Session

www.appgate.com



  • Functional Cookies. These cookies enable our Websites to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services associated with these cookies may not function properly. The cookies include the following:

Cookie Name Description/Purpose First or Third Party Duration of Cookie Website

_gd#############

This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program.

First party

2 years

www.appgate.com

  • Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Websites. They help us know which pages are most and least popular and see how visitors move around the Websites. Any information collected through these cookies is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Websites and will not be able to monitor its/their performance during your visit. The cookies include the following:

Cookie Name Description/Purpose First or Third Party Duration of Cookie Website

_hjid

Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

First party

1 year

www.appgate.com

_ga

Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making in fact the analyzed. Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.

First party

2 years

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

First party

1 day

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

_hjIncludedInPageviewSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

First party

Session

www.appgate.com

_hjTLDTest

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

First party

Session

www.appgate.com

_hjAbsoluteSessionInProgress

This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie.

First party

Session

www.appgate.com

_gat_UA-

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

First party

Session

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

intercom-session-{#}

Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn't intentionally terminated with 'Intercom('shutdown'); which usually happens on logout.

First party

7 days

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

_uetvid

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

First party

390 days

www.appgate.com

_hjFirstSeen

Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time.

Third party

Session

www.appgate.com

intercom-id-{#}

Anonymous visitor identifier cookie. As people visit your site they get this cookie.

Third party

9 months

https://testdrive.appgate-sdp.com and www.appgate.com

__gclxxxx

Google conversion tracking cookie

Third party

90 days

www.appgate.com



  • Targeting Cookies. These cookies may be set through our Websites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising. The cookies include the following:

Cookie Name Description/Purpose First or Third Party Duration of Cookie Website

pardot

Cookie name associated with services from marketing automation and lead generation platform Pardot.

First and Third party

Session

www.appgate.com

_uetsid

This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.

First party

1 day

www.appgate.com

sa-user-id
sa-user-id-v2

This domain is owned by Stackadapt. The company provides marketing and advertising services.

Third party

1 day

www.appgate.com

bscookie

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

2 years

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

bcookie

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

2 years

www.appgate.com;
www.infiltratecon.com

MUID

This domain is owned by Mircosoft - it is the site for the search engine Bing.

Third party

390 days

www.appgate.com

CONSENT

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Third party

6147 days

www.appgate.com

test_cookie

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange.

Third party

Session

www.appgate.com

tuuid
tuuid_lu

This domain is owned by USA based company Demandbase, which provides technology for B2B marketing.

Third party

2 years

www.appgate.com

VISITOR_INFO1_LIVE

This cookie is used as a unique identifier to track viewing of videos

Third party

180 days

www.appgate.com

lidc

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

1 day

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

lang

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

Session

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

li_gc

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

2 years

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

YSC

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.

Third party

Session

www.appgate.com

AnalyticsSyncHistory

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

30 days

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

bitoIsSecure

This domain appears to be registered privately in the US. The purpose of its cookies is unclear. In the absence of further information they are classified in the most intrusive category.

Third party

395 days

www.appgate.com

lang

This domain is owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targetng.

Third party

Session

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

bito

This domain appears to be registered privately in the US. The purpose of its cookies is unclear. In the absence of further information they are classified in the most intrusive category.

Third party

395 days

www.appgate.com

UserMatchHistory

This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.

Third party

30 days

https://testdrive.appgate-sdp.com, www.infiltratecon.com, and www.appgate.com

checkForPermission

This domain appears to be registered privately in the US. The purpose of its cookies is unclear. In the absence of further information they are classified in the most intrusive category.

Third party

Session

www.appgate.com

personalization_id

This domain is owned by Twitter. The main business activity is: Social Networking Services. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting.

Third party

2 years

www.infiltratecon.com, and www.appgate.com


3. Managing Cookies on the Appgate Websites

You do not have to accept all of the cookies used by our Websites. If you wish to delete or block cookies, you can do so at any time by deleting existing cookies from your browser and activating the appropriate setting on your browser. These websites provide information on how to adjust the cookies settings on some of the browsers:

For our users in the European Economic Area, Switzerland, and the United Kingdom, when you arrive on each of our Websites, a pop-up window will appear informing you that such Website uses cookies and asks you to first agree to the storage of cookies on your device. Through this pop-up window, you can choose to accept all cookies or customize your cookie settings on such Website. Please be aware that this applies to all cookies except strictly necessary cookies, as described above.

For our users in California, when you arrive on each of our Websites, a pop-up window will appear informing you that such Website uses cookies and asks you to first agree to the storage of targeting cookies on your device. If you agree, such cookies will be stored on your device.

4. Appgate’s Use of Google Analytics

Our Websites also use Google Analytics, a third-party web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and reports web site trends without personally identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. The Google Analytics cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. A different Google Analytics cookie is used for each website that uses the Google Analytics tool, and visitors are not tracked across multiple websites. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits. Information collected by the Google Analytics cookie is transmitted to, and stored by, Google in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, please visit: https://support.google.com/analytics/answer/6004245. To opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.